how to order

We encourage our customers to take full advantage of our website and conveniently place orders online. If you prefer assistance from our trained Customer Care experts, you may order by:

 

Phone: 1-213-627-6160. Our Customer Care team is available Monday through Friday from 8:30am to 4:45pmand Saturdays from 10am to 4:30pm. 

THERE ARE TERMS AND CONDITIONS ASSOCIATED WITH BECOMING AN AUTHORIZED LUCKY COLLECTIONS RESELLER. BY REGISTERING ON OUR WEBSITE AND PURCHASING FROM US, YOU AGREE TO THE FOLLOWING TERMS:

 

  1. Wholesale Only: Sales on this site are for re-sellers only. We require buyers to have a federal Tax I.D. or Resale Certificate. The minimum order is $350 for new wholesale accounts.

  2. Payment Terms: Once your request is accepted, you must provide us with a valid credit card  to use to place your orders. We accept Visa and MasterCard. Your billing address must match the shipping address on file with your credit card. Your order will not process if the addresses do not match. We will keep your credit card on file to charge once order is processed and shipping charges are calculated. 

  3. Shipping: Our company’s only shipping method is trough UPS. If you prefer otherwise, please call our Customer Care team.

  4. Images, Content & Copyright: We do not authorize the use of any content or images copied directly from our website. We reserve the right to revoke permission to use our images at any time at our sole discretion. Also, any company using our images without authorization will be subject to prosecution of copyright infringement to the full extent of the law. In addition, the use of our images for the purpose of selling products not purchased from Lucky Imports is never permitted and is an infringement of copyright laws.

  5. Re-seller Restrictions: We reserve the right to refuse or discontinue sales to any reseller who fails to comply with our policies.

  6. For a full list of our policies, please refer to the Company Policy page. 

  7. By placing an order, you agree to all company terms and policies.